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In a context of keen competition, constant legal changes (at domestic and European level), boom of new distribution channels (web, mobile) and stagnant consumer purchasing power, retailers are all wondering what strategy to adopt in order to retain customers. Retailers have to face two major issues:

The trade efficiency

  • Better align the offer with the customers’ perception
  • Adopt a tailor-made approach to determine the selling prices
  • Make the customer relationship more intimate based on a multichannel approach
  • Enhance customer services before and after purchase. 
The operational excellence
  • Improve the customers’ checkout: quick and simple
  • Make the customer the hub of the headquarters/stores relationship
  • Design the Supply Chain around the different distribution channels
  • Strengthen the relationship with suppliers through a pragmatic approach
  • Transform cost reduction into an opportunity to improve and simplify processes.

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OUR VALUE PROPOSITIONS

5th Ave Consulting Group's Retail practice relies on the following 

In order to meet its client’s highest expectations, 5th Ave Consulting Group leans on many specific assets and forces :

A dedicated team:
More than a hundred consultants around Europe and USA with recognised expertise and operational experiences in the following areas: personal equipment, books and music, textile, department stores, subsidiaries, wholesalers.

A network of experts working on different types of projects:
Business Strategy Process consolidation and organizational transformation Selection and implementation of information systems.

Our difference:
We support you to manage the specific challenges in Retail. We analyse the emerging trends and developments in Retail

For further information regarding our Retail-related offering, please contact us.