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Service Industry

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The Service industries involve the provision of services to businesses as well as final consumers. Such, therefore, include accounting, tradesmanship (like mechanic or plumber services), computer services, restaurants, tourism, etc.
Hence, a Service Industry is one where no goods are produced whereas primary industries are those that extract minerals, oil etc. from the ground and secondary industries are those that manufacture products, including builders, but not remodeling contractors. We can help you with the following issues:

The service efficiency

  • Better align the offer with the customers’ perception
  • Adopt a tailor-made approach to determine the selling prices
  • Make the customer relationship more intimate based on a multichannel approach
  • Enhance customer services before and after purchase. 
The operational excellence
  • Improve the customers relationship
  • Improve & Create customer loyalty programs
  • Design the Supply Chain around the different distribution channels
  • Strengthen the relationship with suppliers through a pragmatic approach
  • Transform cost reduction into an opportunity to improve and simplify processes.

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OUR VALUE PROPOSITIONS

5th Ave Consulting Group's Service Industry practice relies on the following 

In order to meet its client’s highest expectations, 5th Ave Consulting Group leans on many specific assets and forces :

A dedicated team:
More than a hundred consultants around Europe and USA with recognised expertise and operational experiences in the following areas: assistant service, concierge-service, travel-services, houshold services.

A network of experts working on different types of projects:
Business Strategy Process consolidation and organizational transformation Selection and implementation of information systems.

Our difference:
We support you to manage the specific challenges in the Service Industry. We analyse the emerging trends and developments in the Service Industry.

For further information regarding our Service Industry offering, please contact us.